Get support when you need it with our dedicated customer service team
Choose the support method that works best for you
Get instant help from our support team
Speak directly with a support specialist
Send us your questions and get detailed responses
Find quick answers to common questions
PAYMAL uses a secure escrow system where funds are held until both buyer and seller confirm satisfaction. All transactions happen at verified hub locations with professional electronics testing.
PAYMAL currently operates in major cities across Malawi including Lilongwe, Blantyre, Mzuzu, Zomba, and Kasungu. We are continuously expanding to new areas.
Complete your profile with valid identification, phone number verification, and email confirmation. Sellers may need additional business verification depending on transaction volume.
Send us a message and we'll get back to you as soon as possible
For urgent security issues, fraud alerts, or critical transaction problems: